- Alfred F. Bracciano, Daniel C. Bracciano, Gloria M. Bracciano
By: Dan Heath
Upstream: The Quest to Solve Problems Before They Happen
So often in life, we get stuck in a cycle of response. We put out fires. We deal with emergencies. We stay downstream, handling one problem after another, but we never make our way upstream to fix the systems that caused the problems ... [This book] probes the psychological forces that push us downs
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